Overview
We currently offer shipping to the United States. At APEXCHASER, we work tirelessly to ensure the home supplies you need are delivered to your door as quickly as possible. We are dedicated to improving our services to better satisfy our customers’ needs and demands.
Shipping Rates & Estimates
Our shipping service covers only the contiguous 48 states of the United States.
Sorry, we currently do not ship to Alaska, Hawaii, US territories, APO/FPO/DPO addresses or PO boxes due to high shipping costs and elevated risk of product damage in transit.
We use USPS, UPS, FedEx, Amazon MCF and other carriers to deliver packages.
| Region | Order Amount | Shipping Method | Est. Delivery Time | Price |
|---|---|---|---|---|
| USA (Lower 48) | Under $89 | Standard Shipping | 3-7 Business Days | $8.99 |
| USA (Lower 48) | $89 and up | Standard Shipping | 3-7 Business Days | Free |
| USA (Lower 48) | Any Amount | Oversized Surcharge | – | +$19.99/item |
Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order.
Order Processing & Delivery Time
- Processing Time: Our warehouses strive to have orders processed and ready to ship within 1-2 business days.
- Warehouse Location: Most products ship from our warehouses within the U.S. However, some items may be shipped directly from the manufacturer, which may vary the delivery time.
- Delays: Due to force majeure (weather, strikes, etc.), shipping times may be longer than normal. If your delivery window falls over a holiday, please add an additional day.
Shipping Address Tips
To ensure the fastest delivery and avoid issues:
- Accuracy: Make sure your shipping address is correct.
- Phone Number: Please include an accurate phone number when placing an order. Carriers often call ahead to verify delivery. If the carrier is unable to reach you, they may not be able to deliver your items.
- Address Type: Please note that businesses operating out of a residence will be considered a residential address by carriers.
Multiple Items / Split Shipments
We will ship your order as items become available. This means there are times when you will receive multiple shipments for a single order. We will not charge you any extra fees for split shipments.
Damaged, Missing, or Lost Items
If any item or packaging is damaged, missing, or if you have any doubt about possible damage upon arrival, you MUST do the following:
- Note it clearly on the delivery receipt before signing.
- Keep your copy of the delivery receipt.
- Contact us within 2 business days at priorityserve@outlook.com.
- Keep the damaged packing materials for inspection.
- Take clear pictures of the damaged items and packaging.
Lost Shipments
In rare occasions where a carrier loses a shipment, our highest priority is to find your items. Dock checks with the carrier take approximately 2-7 business days to complete.
- If found: We will continue the delivery to your location.
- If deemed lost: We will work with you to provide a satisfactory resolution (refund or replacement).
Holidays
Our warehouses observe the following holidays, during which shipping will be paused:
- Christmas
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Shipping carriers may observe additional holidays.
Contact Us
If you have any questions about your order or shipping, please contact us at priorityserve@outlook.com.